Privacy, compliance & data governance
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Informed consent vs marketing communications in posture clinics

About 1 min read

Blurring care communication with marketing creates regulatory risk and patient distrust. Clarify internally before you automate campaigns.

At a glance

  • Keep marketing opt-ins distinct from treatment consent where required.
  • Never use identifiable posture images in ads without explicit, narrow permission.
  • Log which version of each policy the patient saw.

Define channels: clinical, operational, promotional

Clinical messages cover appointments, results, and safety instructions. Operational messages cover billing changes. Promotional messages advertise packages or testimonials. Staff should know which template to use before pressing send.

Imagery is higher risk than text

Even anonymised photos can be re-identified in small communities. If marketing needs visuals, use stock or consented models with written scope. Routine PDF exports for care should not double as brochure assets without a separate agreement.

How many credits does each analysis type use?

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Evidence your regulator or patient may request

Store consent artefacts with timestamps and channel. When patients withdraw marketing consent, suppress them in all tools the same day, including any newsletter integrations.

PosturalCheck exports and promotional reuse

Treat analysis PDFs as clinical records by default. If you reuse charts in social media, run that decision through your privacy lead. Software makes duplication easy; policy should slow reckless sharing.

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